Feed-in Tariffs

What is a Feed-in Tariff (FiT)? How does the FiT scheme work?

The Feed-in Tariffs (FiTs) scheme is a UK Government initiative designed to encourage people to install a range of small-scale renewable and low-carbon electricity generation technologies. It works by giving you a Feed-in Tariff (FiT) payment for the electricity you generate, as well as a payment for the electricity you do not use and sell or ‘export’ to the local electricity grid. You can also use the electricity you generate to power your own home, which should help to save money on your electricity bill.

How do I apply for a Feed-in Tariff (FiT)?

We’re a FiT licensee at Avro Energy, so we can help you apply for a FiT. To qualify you should fall into one of the categories below

  • If you’ve just had a new MCS-accredited installation and haven’t had FiT payments before
  • If you’re already getting the FiT from another company and want to switch to Avro, you’ll first need to switch your electricity account to us – then transfer your FiT
  • If you’re moving into a property where we supplied the previous owner’s FiT

If you FiT into these categories contact us on FiT@avroenergy.co.uk and we’ll advise you if what we need from you

How do I switch energy suppliers with a FiT?

You’re free to switch to Avro at anytime, even if you have a FiT. If you only switch your electricity, your FiT will stay with your original supplier. However, if you want to switch your FiT too – it’s easy. Just switch your electricity account to us, then contact us on FiT@avroenergy.co.uk

Everything else you need to know about FiTs

When will my FiT payments begin?

We can only make payments using ‘actual’ readings, so it’s really important that you give us an opening reading on or after the date we receive your application – we’ll call you to ask for this. We’ll then send you a reminder in the next reading month (March, June, September or December) to ask for an up-to-date reading. If you give us a reading, you’ll get your first payment up to 6 weeks after the end of that month (payments are usually made in August, November, February and May).

How do FiT payments work?

We’ll pay your FiT payment directly into a bank account of your choice. We can’t pay by cheque, into a building society or directly into your Avro account

When will I get my FiT payment?

We calculate FiT payments once every quarter, based on readings in March, June, September and December. You must give us a generation meter reading before the end of each of these months to get paid for that quarter (if you don’t, you won’t get paid). You’ll then get your FiT payment and statement 6 weeks after the end of that month.

How do you calculate the FiT payment?

The first part of your FiT payment is based on the amount your system has generated, using the meter readings you gave us – and the tariff you were given when you first signed up. We calculate the second part of your payment in one of 2 ways, depending on your type of export:

  1. Deemed Export (most domestic customers)
    Deemed export is when we estimate the number of generated units you have put back into the National Grid – this is currently estimated at 50% of your total generated units, or 75% for hydro systems.
  2. Metered Export
    Metered export is when you use your export meter to measure the amount of power you’re exporting to the National Grid. It means you get paid exactly the right amount.

When do I need to give readings from my generation meter?

In March, June, September and December. We’ll send you an email reminder at the start of these months and 7 days before the end
Our meter readers, will also come to take readings at least once every two years. This is an Ofgem requirement.

What happens if I forget to give a generation meter reading?

You won’t get a quarterly Feed-in Tariff payment in that period, but as long as you provide a reading for us next time, we’ll make sure you’re paid the full amount for what you’ve generated. So it’ll just be backdated the next time we pay.

How long will it take to switch my existing FiT account to Avro?

It will take 28 days, starting from the date when you apply to switch your Feed-in Tariff account to us. On your FiT switch date we’ll ask you to take a solar generation reading. This will count as your closing reading with your previous supplier and your opening reading with Avro.
Your previous supplier will continue paying you up to your FiT switch date, and we’ll pay you from then on.

If I switch my FiT account to Avro, will my rates change?

No, you’ll stay on exactly the same rates you’re currently getting for both generation and export.

What should I do if my electricity meter moves backwards?

We’ll need to change it for you. It can happen with some older meters, as they can’t handle the flow of electricity in both directions. So when the solar panels start exporting, the meter begins to clock backwards.

If your meter is clocking backwards, please call us on 0330 058 2005 and we’ll arrange for it to be changed. As your solar panels create the problem, we ask you to pay half the cost. That’s £30 including VAT.

Who should I contact if I’m having problems with my generating equipment?

You’ll need to speak to your installers. They’ll be able to help with all technical and faulty equipment questions. It’s really important that you let us know if they change your generation meter or any of your equipment, as this could affect your payments.

Who should I contact if I have more questions about my Feed-in Tariff?

Email Us on FiT@avroenergy.co.uk and we’ll get back to you within 48 hours.